Shah Alam · Selangor
A Workshop Built Around the Movement
Pelangi began as a single bench and a clear intention: to attend to watches and clocks with the same care their makers put into them.
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From a Single Bench in Shah Alam
Pelangi was established in Shah Alam by a horologist who had spent years training under watchmakers in both Malaysia and abroad before returning home to open a dedicated repair workshop. The name — meaning rainbow in Malay — reflects the way light diffracts through the crystal of a fine watch, scattering into colour. That image sits at the centre of how the workshop approaches each piece.
The workshop handles mechanical and quartz movements of various calibres, along with mantel clocks that often carry family significance. Each piece is treated as an individual object rather than a unit of throughput. The work takes the time it takes.
Clients range from collectors building a well-worn everyday watch back to reliable use, to families bringing in an inherited mantel clock that has stood silent for years. The workshop is small by design, which keeps the focus where it belongs — on the movement itself.
Years of Horological Practice
Focused Service Areas
Movements Attended To
Client Consultation Before Extra Work
The People at the Bench
A small team with specific roles, each contributing to the care each piece receives.
Razif Amirul
Principal Watchmaker
Trained in mechanical horology with fifteen years of movement work across Swiss and Japanese calibres. Handles all regulation, crown and stem replacement, and complex vintage assessments.
Nora Fadzillah
Clock Specialist
Specialises in mantel and bracket clocks, with particular knowledge of French and German movements. Oversees the cleaning, bushing, and regulation work on all clock calibres.
Suraya Khairul
Client & Parts Liaison
Manages client communication, service documentation, and component sourcing — including period-correct parts for vintage pieces. The first point of contact for most enquiries.
How We Work
The standards that guide each service, from the initial assessment to the moment of collection.
Assessment First
Every piece is examined before any work begins. The service scope and cost are discussed and agreed with the client before committing.
Timing Machine Measurement
Regulation results are measured and recorded on a timing machine across multiple positions, not estimated by feel.
Water Resistance Check
Crown and stem replacements include a water resistance check on suitable cases to confirm the seal after new components are fitted.
Test Run for Clocks
Mantel clocks run for several days on the bench after service to confirm reliable timekeeping before they are returned.
No Unauthorised Scope Changes
If a movement requires work beyond what was agreed, the client is contacted before anything additional is undertaken.
Appropriate Component Sourcing
Parts are selected to match the original calibre. For vintage pieces, period-correct or well-matched alternatives are sourced where possible.
The Character of the Workshop
Watch repair done well is a slow and deliberate discipline. A movement may contain more than a hundred components, each interacting with others across tolerances of a few hundredths of a millimetre. Pelangi holds that the only way to serve such objects is to give them time — time to examine, time to work, time to observe after the work is complete.
This is not a high-volume operation, and that is a considered position. The workshop takes on a number of pieces at any one time that it can attend to properly, rather than processing more work at a pace that compromises the result.
There is also a particular interest in older pieces — watches and clocks whose movements were made before the era of disposable calibres. These objects often hold meaning for their owners that extends well beyond their function as timekeepers. The workshop approaches them accordingly.
Clients receive a clear account of what was found, what was done, and what to expect going forward. Nothing in the communication or the work is left vague. That is, simply, the standard the workshop holds itself to.
Ready to Bring In Your Piece?
Write or call ahead. We are happy to discuss what a watch or clock may need before you make the trip to Shah Alam.
Contact the Workshop